Exchange Policy
At Revorn, we aim to deliver premium men’s essentials that meet your expectations. However, if the size doesn’t fit or the product isn't quite right, we offer a 7-day exchange policy to ensure a smooth shopping experience.
We currently do not offer refunds. Exchanges are accepted for eligible products only.
Exchange Eligibility Criteria
You may request an exchange if the following conditions are met:
• The product is unused, unwashed, and unworn
• Original tags and packaging are intact
• The exchange request is made within 7 days from the date of delivery
• The product was not purchased on clearance or discounted promotion
Exchange Process
To initiate an exchange, please follow these steps:
Step 1: Repack the Item
Ensure the product is securely packed in its original packaging or a safe alternative to avoid any damage during transit.
Step 2: Send the Package
Ship the item to our exchange center using a courier service with tracking.
(Our return address will be provided once the request is confirmed.)
Once the item is received and inspected, the replacement product will be dispatched within 3 working days.
Important Notes
• No cash refunds will be issued under any circumstances.
• Items purchased during sales or promotions are eligible for exchange only, not refund.
• Damaged, used, or stained items will not be accepted.
• The cost of sending the item back is to be covered by the customer.
• Revorn reserves the right to deny exchange requests that do not meet the above conditions.
Need Assistance?
If you have any questions about the exchange process, please contact our support team:
Email: sales.revorn@gmail.com
WhatsApp: 0329-0066011
We typically respond within 24 business hours.
At Revorn, every product is crafted with precision, premium fabrics, and attention to detail - made to elevate your everyday essentials.
We stand by the quality of our products. But in the rare case something doesn’t go as expected, we’ve got you covered with our 7-day Return & Refund Policy.
